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Mon-Sat: 8:00 – 21:00(CHINA)
+86 18868880808
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Mon-Sat: 8:00 – 21:00(CHINA)
Info@dachenghouse.com
24/7 customer support
General questions
Frequent questions
Can DaCheng meet the certification requirements of different countries and regions?
We have a strong team of designers and suppliers, capable of meeting the certification requirements of countries and regions such as Australia, Europe, South America, Asia and so on. (Including water and electricity, building structures, etc.)
If there are any special certification requirements, you can communicate with the account managers and they will provide a professional solution.
How to control the quality of your product?
a. Quality of the design: think about possible problems in advance and provide a high-quality design solution.
b. Quality of the raw material: choose the qualified raw material
c. Quality of the production: precise manufacturing technique, experienced workers, strict quality inspection.
Do you provide on-site installation service?
a. Usually we will provide installation instructions and video tutorials.
b. For large-scale projects, we will dispatch a team to provide on-site installation guidance.
How to deal with quality problems?
Warranty is 1 years.
If there is a clear service life of your products? If have, how long?
Under conventional climate and environment, the service life of main structure is 25 years
What designs do you have in different climates (How can the products adopt to different climates)?
Strong wind region: improve the wind-resisting ability of the internal structure.
Cold region: increase the thickness of the wall, or use good insulation material, improve anti-pressure ability of the structure.High corrosion region: use corrosion resistant material, or paint anticorrosive coating
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